#167. Every Leader is Afraid, Great Leaders Act Anyway
So a question that I like to ask clients and teams is, what are you
insecure about? Or what are you afraid of? And some people resist answering that
question. And I think they do for one reason. It's because they perceive that it's
going to show weakness to other people if they admit that they're afraid
and everybody's afraid. I've seen that with thousands of people. Then they get
honest, they share things they're afraid of, and it's different for everybody.
But what I found is that when a leader is willing to be vulnerable and
share that, like I'm afraid of that. I'm afraid of failing. I'm afraid of the
business falling apart. I'm afraid of losing relationships,
losing feeling somebody letting somebody down, then that's very
refreshing. It's something that actually empowers people to know, like, you
know, I'm not weak for being afraid and for struggling. So I want to talk
to you about that today in the Decide youe Legacy podcast,
episode 167. Every leader is afraid. Great
leaders act anyway. And there's a great cost
to not actually admitting that you're
afraid and then facing it and pushing through it. I mean, it can paralyze you
with making decisions, which can lead to just a lack of trust
amongst your team. It can lead to people not
trusting you in close relationships because you're not
willing to admit that you have these challenges in your life. You're
paralyzed. People being stuck. Health challenges mean, like losing sleep
because we're worried and ruminating, which I can do, and I'm
not admitting to myself, first of all, like, that's a fear of mine.
And then talking to somebody else, hey, this is something I think could
go wrong. And then they give you a different perspective and help you work it
through. You can have health issues. I mean, just simply. There's a
number of things that relate to chronic stress in our
lives that we. Some that we see, some that we don't. I mean, it can
be over time as well. So welcome to the podcast.
Today we got a special episode for you. And again, the topic, every
leader is afraid. Great leaders act anyway by listening. Today you're going to get three
tools on how you can, first of all, hopefully admit that you have fears,
because it's going to be helpful to everybody you lead and everybody you love. And
also, you're going to leave with tools that you can apply right away that'll make
a difference in your life. Practical, simple things, but it's right at your
fingertips, and that's going to Be exciting for you as you leave here today.
So I'm Adam Gragg. I'm a legacy coach and the founder of Decide
youe Legacy. Started in 2012. And we help businesses
and leaders live courageously. And by the way, everybody's a leader.
So you don't get off the hook if you're saying, like, well, I was a
leader and now I'm not a leader. No, you're. You're being. You're influencing
somebody's life. You have. If you have neighbors, if you breathe, you know, if you
have people you see at the coffee shop, if you have family, people
are watching your life, you know, not through your window, hopefully, but they're watching you.
They're looking at how you live life and you have influence on people's lives. And
that can be incredibly empowering and exciting because you know that
you can have a big impact and you often don't know until down the road.
I mean, there's the long game mentality you have to play, but you're all leaders,
your mothers, your friends, your people in your community. And
my, my struggle here is pretty big with
this topic. I mean, I can go to this all or nothing
mentality. It's going to be either a tremendous success and everything's going to
go just as you thought it was going to go, or it's just this horrible
failure that is never going to be helpful to anybody and it's
my demise. I mean, I can do that. I can be like, my
daughter's never going to talk to me again, or, you know, we're going to have
a relationship like she was when she was six when she just asked me
questions for three hours a day and wanted to always be around me. No,
it's in the middle. It's a. Both. And, and so I thought today it'd
be great to have a leader that I have seen grow
tremendously in facing fears and
dealing with the hard. And so much so
that I don't often think she recognizes it as much as other people
actually do. And her perspective here is going to be really helpful. So her name
is Tara Jost, and she is a leader and owner at Higgins Group.
And we can have her share. I'm going to have her introduce herself as well.
And we have also, Kelsey Torkelson, who is our brand relations
director at Decide youe Legacy does a lot of other things as well. Mainly
keeps me sane and helps me not miss calls that I committed to
making. No, I'm just kidding. Do a lot more than that. But she's gonna
give her perspective and insight as well. So we're gonna go ahead and
jump in. And before I actually do that, I gotta share something that I've
struggled, that I struggle with, a fear that I have faced and what the outcome
actually was. Cause often we think that these fears are gonna come true, and we
realize that. That they're actually not. And so one of my big fears was
dropping my daughter off at college in Boston. She's leaving.
And I will tell you that I have a great deal of appreciation for anybody
that's ever taken a child away to college and launched a child, because
everywhere I look is a reminder of my daughter. It's like I have to close
the door in a room right now because I have too many things. Well, there's
dirty laundry still on her bed that she didn't fold before she left for college.
But I have to. I have to. It really. I'm probably going to leave that
there a long time. Um, but I. It's like everything reminds you of these things,
but it's also a good, great, bittersweet thing. But I have empathy for people
going through certain transitions. You don't know. Like, I've never lost a parent, and
I've never lost a sibling. I've never. I've never lost
a. A really close friend.
Like. Oh, I have lost one close friend. Actually. I have lost one close
friend. But, you know, it's. It's interesting how that that all works and everything. So
we have. We have Tara and Kelsey and. And so, Tara, would you just
share a little bit about yourself? I know professionally,
personally, anything that'd be helpful for the audience to hear. I've worked at
Higgins Group. It's a family company, and I've been there
for over 21 years. I have a background in finance.
And anyhow, I have two boys
from. The Wichita area and one that just had a
birthday. Yes. He turned 26. Yep. Okay. Which one
do you like the best? Oh, good lord. You
can't say that. No. Yo. Oh, seriously, what do you. What do you. What's your
honest answer to that question, Adam? I know. Changes. It
changes. Oh, come on. It does. I know. I. Every day I like one
of them more than the other one. That's honest. That's honest. When we
hit Philadelphia, I could have told you which one I like.
Oh, man. Yeah. Yeah, that. Yeah. So you were on a road trip
out, dropping off your youngest in college. Yeah, it was a long, long drive.
Yeah. Yeah. Okay. So, yeah, Kelsey's gonna ask us
questions, and I want you though listener to think of, what
are you most afraid of right now as a leader? Is it something specific?
Is it an issue? Is it conversation? Is it a challenge? What is it
for you? And as we go through this content, you can think about how you're
gonna face it, because you are. I can't force you, but
I'm gonna inspire you. And Tara's gonna inspire, Kelsey's gonna inspire you to face it.
Because it's gonna be worth it to you. Yes, it is going to be. It's
going to be worth it. So we talk about fear
and courage a lot. In fact, our purpose that decides your legacy is
empowering business and leaders to live
courageously. When you hear the phrase every leader is
afraid, what comes to mind for you?
I do not believe that leadership removes fear. I think it
exists within everybody. But I think if you're controlled by that fear,
Fear. I think it, it makes it very difficult to be a leader,
a true leader, especially in a business
where you need action and not to be paralyzed with fear.
I like that. What do you think? I think it every,
every leader is afraid. It just, it just boils down to we're all struggling with
the same stuff. Some people are leaning in and they're pushing through and some
people. Or not. I know, I know for me, I just do not like to
be embarrassed. And I get really ashamed
of myself for behaviors that I can engage in.
So I can just beat myself up and, and
that to me, if I remember that everybody else is
struggling with similar types of things, and if I can admit it, the good people
in your life are not going to use it against you. And when they do
use it against you, you know, so, so I'll be point blank honest with you.
I mean, like, I, I, I have used nicotine
for, for, I used it for a couple years, then I stopped for a
whole year. And then I had
a. Some challenges with my daughter launching and how I was feeling and
everything, and I just gave in. And then I was
terrified of actually having to admit that to anybody. And it's not. I
was terrified, like, oh, I'm failing everybody. I'm feeling so many people like they were
cheering me on. I'm feeling this and that. And then one time I,
I admitted it to one friend and I just, in a good friend.
And that was relieving because he was basically saying, you're not
a helpless, worthless loser because of it. But it's like
admitting that. And then that to me, I thought, like, oh, people are going to
judge me and Think I'm not worthy anymore. Like, my clients are going to fire
me. And you know, and one of my clients actually saw it in my trash
can and kind of brought it and I'm like, this is horrible. But.
And I, and I haven't told friends until recently. I kind of let the cat
out of the bag. So it's been like five, six months now and I'm
struggling and so. But you know, it's, it's empowering to just be
able to share that. Thank you for sharing that. Thank you. Yeah. And I was
going to tell you, I have, I have a different girlfriend in four cities around
the U.S. i'm just kidding.
That is not true at all. I'm single. That is
not true. So. Okay. Okay. All right. Let's get
this back on track. Okay. We see people do all
kinds of hard things that decide your legacy. We see them have hard
conversations. They mend their relationships. They have conversations
with their parents. This goes on and on. Yes,
we challenge them to do that. Yeah. But do you think that fear is a
sign of weakness or it can actually be a sign that signals growth?
I don't think that fear is weakness
necessarily, but I do think staying in your fear is
weakness. Like, I think being willing to charge ahead with those
difficult conversations. Yes. That's the only way things get better.
I've found that when I've been held accountable or when I've been
pushed, that's when I grow. And, and, and I've
also seen when I don't hold somebody accountable, I'm actually allowing them
to fail. I'm not helping them at all. And I just. The.
I think people that really care and inter vested in you, they'll push
you. They're not just going to sit there and let you off the hook. And
you know, the people in my life that have done the most for me are
the ones that are the ones that pushed me. They weren't the ones that did
stop talking because of fear, you know. Yes,
that is very good point. That they're telling
you the truth. Like you trust somebody that tells you the truth, even though you'll
like it. Yeah. I think that because you have those hard conversations
and the pushback that you can get, like sometimes I hear
it's so lonely because you may be the only one, yet you know that
this accountability is necessary. And you're the only one in your family bringing
up the hard topic. You know, you're the only one in your family that's saying,
like, hey, you know what? I want to be My opinion, I don't feel like
was included in this planning of this vacation. And I have. I would like to
be included or you're the only one saying, this isn't okay. This is not
okay. We can't. And, And. But then it's so
tempting to be like, well, I must be the person that is wrong here.
Because everybody else and people even like, cliche, like, if you're the only one that
has a problem, you must be the problem. That's not true, though, because it's a
lonely place. And the fear is actually a
sign that. Not of weakness, but because you're actually doing it.
It's a sign you're heading in the right direction in so many cases. Oh, my
gosh, I'm afraid, but I'm doing it. I've seen both of
you on numerous occasions lean in. It's like, holy cow. More. I mean, it's
inspiring to me because I don't know if I would have come on a. On
a podcast or, you know, things that are
at my times where I'm in fear. I don't
want to do those things. Yeah. Awesome. Good job today. Good job today.
Yeah. This was a last minute invite for Tara, actually. And she was like, yes.
So I'm like, that's pretty cool. Very cool. Inspiring, for sure.
So. Well, I'm afraid of
some things. Like, I have a fear of letting people down
and I'm a perfectionist. What's something that
you're afraid of? Personally, as a leader.
I think mine would be the fear of making a decision
that affects other people's livelihoods.
I feel a lot of pride in being able to take
care of or, you know, we have this team and we get to see the
family succeed, and it just feels terrible when it's
the opposite, where they're, you know, they're missing out on something because a
decision that was made by the business.
What about you? Well, I ditto that
I have a fear
of conversations going awry and
spiraling into drama and.
Which is interesting. I personally, I don't have a fear of that
so much with other people's stuff that they're talking
about, but I have more fear with myself just going on,
where do you. How do you drain it back in? And then if you're the
one that's the bearer of the hard topic, and even if you present
it perfectly, you can still have situations like
that, you know, and. But then even in those situations, remembering
that good can come out of that. It's bringing out the core stuff to actually
Be faced in those situations. So I, I mean I'm
definitely have a fear of being looked at as a
failure. I have a fear of being
isolated, which I can put myself in
and being alone and not having
anybody there behind me. That's a weird fear
sometimes I think of. But yeah, being alone
and I mean I can send a lot of it just depends on what I'm
doing that day. But every day there's a fear
like every day there's something in the morning that I
know like this has to be faced today. You know, like, like I
gotta. What was it today? Today it was. Oh,
it's a hard conversation with a client that I knew needed to happen.
It ended up turning out really good. Good. It was.
Oh, it was multiple hard conversations with, with people
right there. I mean yesterday it was,
it was a hard conversation with.
Well, with my ex wife was a hard. That was. But it actually turned out
to be a good positive one. So I mean I'm just being real here like
that and those things can derail me potentially. That was
so it was good though. And, and none of them
were. None of them just went off the rails. Yeah.
Yeah. And I felt excited at the end of the day because
things were talked about. Yeah, some things were talked about. Yeah.
What separates leaders that are paralyzed by fear to those that move
through it?
I just. If you're paralyzed by fear with making
decisions, I just don't believe that you're a good, a solid leader.
I think leaders, you have to take action. I know
there might be a moment of pause or, you know, a time to think about
it, but you have to move ahead. You have to be prepared
to, you know, make a choice and if it's not working, make a
shift or just. But inaction to me is so
much scarier than, than, than I
would never want to be work for someone that couldn't make decisions. Like you're,
you're literally steering this thing and you've got to know which way you're going
and you can't feel like you're with some on a ship that nobody wants to
figure out which way you want to go. I mean, and
how do you know when you've made a decision and then you have
to shift?
I mean a lot of decisions can be measured. And I mean I,
I do think you've got to be willing to acknowledge when it's not,
you know, I don't. It's not effective to just
keep. If you make a decision it's not working and you just keep
trying to Charge down that path. Just trying to be focused on being right.
At the end of the day, you just got to be focused on the health
of the business. And, and sometimes you have to say, I was
wrong. You know, let's, let's start over and
let's make a shift and make a correction. But you're still leading. You
know, you're just taking risk. And when you've said that, you're wrong.
I mean, some people are afraid of saying that, that that's going to be
used against them or perceived as weakness. Have you found that to be the
case? No. I think I respect people when they tell me
that they are wrong. I feel when I just
tell someone I made a mistake, I feel better about that than sitting there trying
to make excuses for it. Yeah. Or be defensive about it because
we're going to make mistakes. There's just no way around it. If we're not
making mistakes, we're not doing something right. We need to be challenging
ourselves to make mistakes. Yeah. We're living our lives.
And I had this friend
call me on my crap. And I think this question, what separates
people that are paralyzed? And it's the willing to, the willingness
to, like, listen to what people are calling you
on and not discount it. Like, I can easily brush things off that people say.
Like, I, I've just seen that more and more in my life. I can, I
can brush it off like, okay, I, I, I'll change that, you know, but not
take it seriously. And he said something about how he
didn't use this word. He was kind about it. Not as kind as he could
have been, but he's my friend, Doug, and it, basically that I
embellish things and I had, I
embellish and exaggerate. And he's called me on this before,
and it was like, dude, you're right. Like, I, I feel like I
embraced it. I know inside of me, it sunk in
for the first time in the ch. It's, it's like now I'm
not discounting it. And so
that great leaders, they,
they face stuff like they don't ghost people.
And they're gonna have the conversation like, you, you call you,
you ask them for. To call you back, and they call you back. Or if
they don't, they apologize because they missed. But they're, you know, like, I
have, I have people that I just know, like, they're gonna call me back. I
mean, like, they're gonna follow through with this stuff. And that's a great thing
when it comes to trust. Like it's such a big deal. And if they mess
up and they share a no with you, and they share a yes with you,
and they share a maybe, like, can I have more information? Gathering more information. But
it's not this. I gotta have this smooth conversation all the
time with people or else I'm gonna avoid it. No, they're gonna face
it. They're gonna do the thing. And so the first tool here
to work on dealing with fear as a leader and embracing
it, taking action, is to, I call it overpowering your
fear. Knowing that in your life you have ways that you can, through
reading good books, through being around positive people,
through listening to podcasts, through listening to books,
through having conversations with people, through sharing
your fears, through engaging in your hobbies that rejuvenate you and
help you clear your head, that you can do things that, you know, start to
get the train on the right tracks again. When maybe
when you're struggling, you're not doing it so much. No, I know for me, when
I'm not reading consistently, I am vulnerable to being consumed
by fear. It's a big deal. So
it's like the saying you say, kelsey, I mean, you are who you hang around
with. And there are people in my life, I know that if I interact with
them too much, it's going to feed my fears. And there's people in my life
that I know when I interact with them, they're going to help me actually see
hope and actually move forward. And
that's the people I want to spend my time with. I mean, it's not that
I'm going to always be around those people, but you try to find ways more
and more to be around the hopeful people, and then it ends up
being this for your own ability
to lead. Well, you know, you can't be around some people just in doses.
You have to be around them. And then those boundaries are really important as you
move forward. So that's a big tool. So you figure out ways you can overpower
it and know that you have some great tools available to you at
your fingertips if you want to. It's a choice to engage that
stuff that's going to start filling you with hope and get rid of the fear
rather than stop talking to those people. You know, it's like,
what are you. It's like, well, you're. You're doing it to yourself
because, I mean, you come home and you've had this time with. It could
be family, and, you know, they're just all negative and they're filling you with fear.
And you're wondering why you're struggling when you come back? Well, what are you going
to do next time you have that time with your family? That's going to preserve
your. Your health? So are you going to make
an effort to read every day for two hours? Because, you know, or, you
know, go exercise and listen to a book? So that's a great tool for you
to actually engage. So Kelsey's gonna ask more questions as
we go in a little bit different direction here, and we'll go to the second
tool in just a moment. So what are some typical
situations that leaders look to avoid? I know that I
like to avoid scheduling things and
making commitments. What do you see leaders avoid?
The one I see the most is leaders avoiding tough conversations.
Yes. They just. I
think they're. A lot of times you're driven by your relationships. And so
when it comes to hard things, you know, it's easy to take a
bonus check in. It's easy to high five a great outcome. But once
you've got to address a bad behavior, a decision or something that just
needs to change, I see a lot of leaders
avoid it. I mean, how do you encourage leaders to have those
hard conversations? Just reminding them that once
you have them that it actually it is. That's the way
you're going to get a improvement or a better outcome or, you know,
or just this. That's what leading is. Leading is being able to step
into the difficult things. It's not just being a cheerleader on the sidelines.
It's. That's so true. It's tough sometimes. What
about you, Adam? Oh, so I find that
the tough conversations. I feel like addressing behaviors
is harder than addressing strict
performance standards. So you like a behavior, meaning a bad
attitude or somebody that
is not having the hard conversations or somebody that's
tends to. You don't feel like they're focused when they work, but you
don't have anything concrete because those are a lot more subjective. And so
it's harder. They have a lot of ammunition to defend themselves, so they go through,
you know, scenarios. And I mean, having those
conversations are hard because you get more pushback on them. But they're so crucial.
That's the accountability part. That's so crucial because you're. You're getting at
the real core in that situation. Uhhuh. Right there.
Because a bad attitude, a bad. That's gonna spread. And I find.
Yeah, sticking to a schedule, being focused. And
I'm very. Work. I'm working on this as well.
Being. I also find it people are afraid to make decisions. Like just make
a decision here. And. And then the thing that helps me is having a courage
coach that I can call somebody. Like, I'm gonna make this, have this hard conversation.
Can I call you right afterwards? Like that. That's really helpful because after
the conversation for me, I can spin in my head about how it actually went.
And if I call somebody else and they talk me through and my friend Ben
is one of the people that helps me with that. He's kind of my go
to a lot of times I had the conversation. Well, he's cheering me on, you
know, play the long game. It was a good conversation. You're gonna
be okay. You know, you're doing it. And even if it was bad and I
really messed it up, he'll start, he'll try to help me find the good out
of it. Like I just. I'll say. I'll say, Ben, you know, I had the
conversation, but I cussed him out and told him they were
horrible and everything. And he would like spin it in a way. Well, everybody's
got a bad day, but even that you can go back, make it right, you
know, So I mean, I think that's so helpful for me
when the things I avoid to have that person I'm going to call man in
the moment or right before, right. After,
for some reason I doesn't bother. And hard
conversations I welcome. The ones that I struggle with are when
you've had them before and it's. They're very difficult to communicate with.
Like you leave the conversation feeling like you didn't really get
anywhere and it was ineffective. I find the next time
I struggle with going and having that conversation again.
The next time around. The second time around is hard for. Me
because you can't get a better outcome the second time around. It.
I haven't experienced it out. Really. Yeah. Maybe
getting people on the right day, catching them on the right day. My catching them
on the right day. Yeah. Yeah. Sometimes helps. But in general, I
find when I've had difficult ones, that's the ones I struggle with.
Oh, those fierce conversations. I have a great other tool.
This is a side note here, but. So I had a conversation with somebody today
and he had sent a long email explaining his
challenge with somebody that he's addressed something with numerous times.
And first thing is I wish they had a conversation on the phone. That would
have been great because it gets through the fluff of an email. But
then if I was going to advise this person on how to redo that
conversation because he was like, it's never going to work. It's never going to be
good. It's never. You know, that was. Well, didn't say that directly, but that was
what was kind of expressed. And this happens frequently. I mean, this is like a
10 times a week kind of thing. I'm exaggerating, but it happens a lot. Leaders
that they have. I can't. I can't get through. I can't get the message through.
And it was a really short, simple conversation, like. Well, did you give them an
example specifically of that behavior? Well, I really didn't. I just kind of
shared my opinion. Well, sharing your opinion often breeds defensiveness. But give them a
specific example. Share. Share how you feel like, I want to get to the. I
feel like this is not going anywhere, and I want this to get to the
bottom so we can resolve this. You know, how do we resolve this? And just
that short, sweet, simple. How do we resolve this? How do
we resolve. That's like such a great way. It puts it on them.
And you're still having the fierce conversation because you're still addressing the issue
at. Yeah, yeah. So
we find that people that do well, they want accountability.
Why do leaders resist accountability? And what shifts do they lean
when they lean into the accountability?
I think that sometimes leaders think they're beyond accountability.
So they don't. They just. They think it's their job, it's
focused on other people and not. And I think that accountability
should be throughout the whole organization
at any. In any level. And. And because the
reality is, is the only way you're really growing is when you're being pushed.
Right. And that's what accountability does for people is it
challenges them even if you're doing something well.
Right. Somebody holding you accountable and pushing you keeps
you moving ahead as opposed to stopping right where you're at, just because you're.
You're already doing it just fine. I know. I'll tell you that
Adam is one that is very much into accountability.
You make me do things that I don't think that I think I can do.
All right. Yeah. I think Lloyd would agree as well,
probably. You know what I'm not always great at? I wait and
I can wait. I mean, I'm getting better at that. But that's one of the
failures that I've had at times as a leader is not wanting to
point it out, say, okay, because a great thing as a leader, if
you don't have good accountability. If you have good accountability, you don't. They
know you're going to address it. So there's that. And you don't have to deal
with nearly as many issues if they know, if they know they can. Not that
they do this intentionally, but if they know it's a culture that there's not high
accountability, then they end up having to address a lot more issues. And it
doesn't spread throughout the organization because your whole leadership team is holding
everybody accountable and willing to actually. Because I believe
one of the big, big reasons people resist is because they just change.
It's going to require them to change. It's going to require them to admit something
that is hard because it could be just a habit they've developed over the years
of control, which is safety. And they have to let go of that if
there's a level of accountability because they're actually relinquishing some of that control
in that situation. I mean, it's all, it's kind of all on you. Who wants
to be pinned down? You're pinned down when there's accountability. Like you said, you're going
to do this, you didn't do it. What's up? I, I have noticed in, when
we work through accountability, a lot of times it really kind of
pulls to the top. The people that you already kind of know, that
they struggle. Yeah. And it, when you start holding, I mean it almost
like, it's almost like highlighting the behavior once you start with accountability.
Oh my gosh. Yeah. You know, you can see it. But I, I did, I
will say that I think if you soften on it, trying to get it back
is difficult. When you have the same team,
it's like at home, if you're. One week you're letting
your kids do whatever they want, the next week you're really strict. It just doesn't
work. Like, you do have to be very consistent and it's really important
if you want to be a well run business. Yeah,
yeah, yeah. And I think some leaders don't embrace accountability because it means,
it means they have to hold other people accountable as well
because they have to model it. At that point they're admitting that this is an
important thing. And I'm gonna, you know, and that's the thing. That's the second
tool if you want to deal with your fear and start taking action is to
start giving accountability a hug. Like embrace it and say this
is gonna help me and help other people. So I had
a, another leader recently who struggles with setting a schedule.
And I've had this a number of different times. It feels like, it feels like
everybody I do coaching with at some point, they're like, how do I make my
schedule work and stick with it? Because I'm easily
swayed towards this and towards that. And so that,
as it was addressed and talked about, it almost became
this, wow, I can. I don't have to think about nearly as much stuff and
make as many decisions when I know my schedule is driving me. I've made this
commitment to myself. I don't have to justify it, rationalize it, defend it. It's
already in my schedule. And so I'm going to go ahead and close my door
and do this task, do this project, and then all the time to do this
and this. And that's why meetings that have a clear ending and on end on
time, you know, and you don't have to be perfect about that because there
is times where they go over and everything. But you have this strict schedule. So
if you're going to work out, you're going to get up, you can go to
bed, you stick with it. And it's very empowering. It's like a carrot
rather than a stick. We can look at it. That schedule is a stick, man.
It's like ruining my life, man. It sucks to have that. Now I
got to do that stuff. No, look at it as a carrot. It's going to
actually free up time, empower you, empower other people as well. And
so when I have people at the end of a coaching session or at the
end of a leadership development session with a group, it's like those
same actions, the same things, the same. It's like when accountability, you know, what are
you committing to doing? When are you going to start? What's the deadline? How are
you going to measure this? How are you going to know whether you did it?
How's someone else going to know whether they did it or not, whether you did
it or not? And the third one is, what do you perceive the success
to be like in this situation? When you follow through with that, so you made
a commitment, what do you think success is going to like? And sometimes they say,
well, I think it's going to be a crap show, you know, or a crap
shoot. Like, I don't know what it's. But they can picture in their mind that
this could go well and this is what it's going to look like. And you'll
go into that interaction, you'll go into that thing that you're committing to
engaging in with a better attitude about it. So I do want to go back
to one thing here and I think there's one question to still ask
and it's, it's this, it's this
drift that I noticed, and I
definitely noticed that. And yeah, if you could go back and ask that one question,
Kelsey. Oh, yes. Positive and negative change are both
processes. I can see myself whenever I'm
starting to drift towards bad behavior.
How do you know when fear is starting to get in
the picture of your decision making and how do you deal with that?
I would say I would notice. I would start complaining a lot.
Not sleeping very well, feeling a lot of stress, not having
a clear direction of where I'm headed. Just, you can
just, you can just tell, you can just tell you're out of sorts. Yes.
Yeah. Do other people notice that in you as well
that know you well? I would imagine. I would imagine.
So. Do they have your permission to hold you accountable when they see
it? Of course. Of course. Okay. I had one of those days
today, Tara, and I had to be held accountable by someone. So
I get it. Yeah. And I, I think I noticed that.
Oh, I'll do, I'll do all kinds of things to justify avoiding
whether it's, I'm gonna, I deserve to stay up later.
I deserve to eat that, I deserve to, I need that to
replenish myself. I start even wanting to
buy things. Like, I'll start getting consumed on a new golf club or
something, you know, and sometimes that's good because, I mean, I can go,
I mean, oh, they're both. And that can be really good. But I
definitely know that, noticed that when I'm going into a bad place, I do mind
numbing things. And I'll rationalize those mind numbing things as being good
for me. Not necessarily, you know, and very good at
rationalizing them, but I know they're not the best thing for me to engage. I
also procrastinate a lot too. Start putting things
off. I, I know, I, and so in procrastinating, I mean, I definitely get
more perfectionistic. The more perfectionist I get, the worse I am to relate
to. And the more I'm drifting into the
fear that's driving me. Like, it's got to be perfect. It's got to
be practicing things. But I'm still not
okay with like a document that has 20 spelling errors on
it. No, we are not. No. But I mean, I, I,
I bet there is a level of like, it's okay, it's not going to be,
you know, so. But then my embarrassment, fear triggers with that.
Then I'm like, so, so the, the Third main
tool that I'd encourage you to embrace, to recognize the
fear trickling in is to recognize that drift in yourself in
advance and embrace the accountability. So give people the ability
to hold you accountable when they're starting to see it. So what are, what are
you starting to see? Well, they, maybe you start, they start to see you cutting
out early or they start to see you taking
really long lunches, or they start to see you starting to fixate on
something at work or fixate on things going wrong. Like you said, complaining.
Complaining is often fear driven. Like, rather than solving the problem, I'm just going to
spend time as a. Serves a purpose. It's like worry can be the same
thing. It serves a purpose. It's like safer than solving the problem. It feels that
way at least, but it's actually not. So. I heard about this study
that it was from, well, the big bank Wells Fargo and not a study this
in the, in the. Historically, I think this was 10, 15 years ago, something like
that. But they had these millions of accounts that were opened
up on clients without their permission and
people were basically padding their sales to be able to say they opened up
this number of accounts and they actually hadn't. And it was against their
culture, it was against their values. I mean, obviously it was within the culture, but
through thousands of people lost their jobs through this. And people were just shocked, like
Wells Fargo. And I remember my parents banking at Wells Fargo.
I, I'm hoping Wells Fargo is corrected. This, I don't know. They're, they're
not a bank that I do have a lot of interaction with. But the fascinating
part of that is they had these values in the organization. There was behavior
that they didn't think anyone would ever actually engage in. Falsifying, I mean,
fraudulent account opening, that's a big deal. But it wasn't just
one person. It was throughout the entire culture. It was actually expected by the
leadership. This was going to happen from some leaders. I mean, in thousands of people
were caught. And it was a huge deal. And it shows you
when it comes to your health, when it comes to your leadership, when it comes
to making good positive decisions, your spiritual life, your family life,
it's a drift away from engagement. And if we can recognize it in the moment,
we're going to turn the ship around. But it's very subtle often,
which is a huge deal. Like this one client who said that he actually adjusts
his schedule frequently. That's a sign of drift for him. You
know, he was just saying that, that, you know, I need to embrace
accountability. I'm going to get accountability right away. And that to him was really empowering.
It's like an eye opening moment. I can recognize this now because I'm not really
feeling it. I'm actually maybe feeling really great about my life because
I'm, I'm drifting is allowing me to not be as well behaved, so.
But I'm not seeing the negative consequences of that. And then turning the
ship around before it goes off the rails, well, that's really
a bad metaphor. But before it crashes into the shore,
goes off in rails, shifts and rails. The train turning the train around
before it goes off the rails. So that's a really, really big
deal, so. Well, I've also noticed that.
I notice I. At home a lot is where I let my stress out.
And so I might be more inclined to behave badly at home than I do
at work. Just, you know, I'm frustrated and so I'll go home
and get mad about something that has nothing to do with anything
anybody did. And what I've tried to do is I know I do it,
but I'm trying to be quick to apologize because I still think
I'm. I'm not perfect, but I'm modeling behavior to my kids to
show, you know, even if you're not perfect, you know, the next step
is acknowledging it and grace is important and. Oh yeah,
you know. Do you think they recognize that? Yeah. Mom stressed about something at work
and she's like bringing it home. Oh, yeah. It's funny because
I've always been very hard on my kids and they're in return, hard on, hard
on me. Like, okay. They don't hesitate to say what happened at work today.
Really? Yeah. They don't. They don't. Do you get defensive in that
point? Like, nothing happened at work. Work was great. I'm just pissed
at you. Yeah. I continue on with being mad about the
laundry. This is the problem. It's not. Yes.
This one sock. Dude, that is such a. That's such a. That's
an avoidance tendency. We have to focus on something we can control because
this other thing. Yeah. Recognizing that, wow, that's
powerful. I know. You do that too.
Yeah. So, yeah. Can you think,
well, let's go ahead and kind of wrap it up. So this is, this is
great. I mean, real world stuff people struggle with when it comes
to fear. And I know this is going to be really
helpful content. I mean, thanks for sharing real stories, information. How could
somebody reach you if they want to dig in deeper onto this stuff or
get more information on how you can, you know, how they can grow in this
area. Tara, you could email me. My email
is
tarajigginsgroupinc.com
okay. Share your fears with Tara. She will
help you deal with your fears. So your inbox is going to be flooded.
Exactly. Yeah. So I had a. Like I said, a fear of
embarrassment. So I had this situation where I was playing in a golf tournament. It
was a senior golf tournament. This was two weeks ago, and we played on Saturday
and Sunday, and I played okay on Saturday. And then I was teeing off, and
a bunch of people watching me tee off. And I have. I'm not a great
golfer. I'm a beginner golfer. I'm kind of first time taking it seriously right now.
And I just totally topped the ball and it went,
like, didn't go far at all, so. And I was. I was just. I was
embarrassed about it. But then I'm thinking, I gotta breathe. I gotta model this. It's
okay to fail. And so then I went and took another shot because we were
playing our ball. I mean, there's nothing. We're scoring. And then the next shot, I
did the same thing. And then. So I tee up again. And I didn't tee
up. I. I followed my ball. But it was like, I'm. I'm. I'm not even
past, you know, the ladies tease on this. I'm like, this is so embarrassing. And
I mean, in the. In the senior group, like, age 51, I'm like the
youngster here. So, like, they're looking. I don't. Anyway. But in the pro
was watching me and this. And then I went to hit it again. I did
the same thing. It's like three bad shots in a row. And then I had
to take a deep breath and say, you know, and the guy that was with
me, I didn't even know him. He's just like, just relax. You know? And that's
not really what you want to tell somebody when they're anxious, but I hit a
better shot, ended up having a good time and everything. It wasn't the worst case.
What? You know, they didn't kick me off the golf course. That's kind of my
thing. You're excluded from this course. You're so bad. You're so bad.
You're so. Anyway. And, you know, it's kind of
good thing for me to remember it's not that big of a deal.
Avoidance is really the worst thing you can do. Worst thing I could have done
was just say, I'm not playing this hole now I'll get a 65.
But you had to play your ball. It was like your commitment. So I stuck
with it. It was a commitment that I had made to saying I'm gonna, I'm
gonna play. It was a very first hole that just kept me going. I had
17 more holes and I ended up having a really good time. So in summary,
go ahead and tools you want to embrace to deal with your fear
Overpower the fear. Think of ways you can do that today where you start to
read the books that inspire you and listen to the podcast and do the stuff.
Be around the people that are your courage coaches. I mean recognize
when you're starting to drift and turn the ship around swiftly.
And then the final is to embrace accountability. I know I'm a little out of
order there. Embrace accountability. Give your accountability people in your life a hug.
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you'll make my day. If you take action. There's no positive long term
change unless you take the insight you have gleaned today and you take one
action. So take information from the day and say I'm going to do that. Put
it on your calendar. Tell somebody about it, but do something about it. To
decide means you're eliminating other options. And your legacy is the impact your life
is going to have on other people. So you
decide your legacy. Live the life today. You want to be
remembered for 10 years after you're gone. You decide your legacy.
No one else decides that for you. I appreciate you greatly and I'll see
you next time.